Buck just left the office, headed to pick up a directory that's being returned to us by a customer that doesn't want it. They asked if someone could pick it up, probably just to save themselves the shipping cost to return it, and since it was over on Capitol Hill, near Buck's home, he agreed. Of course, just two minutes later, he realized that was not a very cost-effective way to handle the problem. Telling them to throw it away (or better, keep it with our compliments) would have been better. But Buck said that since he agreed to go pick it up he feels obligated to do so.
Sometimes we agree to do stupid things. Following through anyway is what shows character.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment